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Grossman St. Amour CPAs PLLC is Hiring!

HELP DESK SPECIALIST

Syracuse, NY - January 2017 - Grossman St. Amour CPAs PLLC has an opening for a full-time Help Desk Specialist.  This position is responsible for providing end user technology support in a professional office environment.  The ability to solve problems, research and discover resolutions to technology related issues is a must. The job duties include but are not limited to:

  • Installing, configuring and troubleshooting computer systems.
  • Assisting end users when they need help with technology related equipment including computers, cell phones, tablets, copiers and conference room technologies.
  • Knowledge of Windows Operating systems including Windows 10 and Windows 7 is a must and;
  • In-depth knowledge of antivirus software products such as Kaspersky is preferred. 
  • The candidate must have a BA Degree in a related field with 3-5 years of on the job experience.
  • Must have working knowledge of Microsoft Office 2010 and know general software, hardware and networking troubleshooting techniques and experience maintaining network security protocols.
  • Excellent communication skills, ability to be a team-player, and the ability to learn quickly and adapt to new technologies is important as well as being customer service oriented with the ability to work one-on-one with individuals.

Inquiries will be kept confidential and should be submitted via email to the Human Resources Department at lmcgraw@gsacpas.com or to Grossman St. Amour CPAs PLLC, 110 West Fayette Street, Suite 900, Syracuse, NY 13202, Attn:   Human Resources Department.




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Grossman St. Amour CPAs PLLC
110 West Fayette Street, One Lincoln Center, Suite 900 • Syracuse, NY 13202
T 315.424.1120   F 315.422.0829   info@gsacpas.com
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